Leadership
Leadership is about people, presence and empathy. We develop leaders who lead like humans.
Leadership Training from IMPROV Communication develops leaders who connect deeply, communicate clearly, and create cultures where teams thrive. The work is experiential and grounded in emotional intelligence — leaders practise the behaviours in real situations rather than hearing about them in theory. We have brought this work to organisations including BASF, Novo Nordisk and Allianz.
The problem
Teams follow presence, not job titles.
Most leaders were promoted for what they know. Leading through change asks for something different: reading a worried room, holding steady under pressure, and making it safe for people to tell the truth. When those behaviours are missing, execution looks green until it suddenly isn't — and the leader is the last to know.
This fits if
Your leaders are carrying teams through something real.
A new or reshaped leadership team that needs to lead as one. Leaders navigating scaling, a merger, a restructure or sustained uncertainty. An organisation rolling out AI and discovering the human side is the hard part. Or senior leaders who simply want candour back in the room.
What we do
Leaders practise, in the room, with their real situations.
We build emotional intelligence into leadership behaviour — presence, empathy, clear communication — through experiences leaders go through rather than slides they sit through. We also co-facilitate the EPIC Leadership programme with AWS EQ Evangelists for senior audiences. Every engagement follows our Behavioural Change Process and is paired with a 30-day follow-up, so the change holds after the room empties.
Six offerings
The core programme first. Then the work that matches your moment.
Most leadership engagements start with the core programme. From there, we layer in the offering that matches what your leaders are actually navigating — scaling fast, integrating after a merger, leading a restructured team, holding the team together through uncertainty, or rolling out AI.
Core programme
Core programme — Leadership Training
Presence, empathy and clear communication, practised in real situations — with the follow-up that makes the behaviours stick.
Experiential · 3-phase design
Learn more →Scaleups
Scaling Teams Without Breaking the Culture
For leadership teams moving from founder-led to professionally managed, between roughly 30 and 200 people. Build the trust and habits that scale without losing what made the company special.
Learn more →Mergers
Making Mergers Work
Most mergers lose value on the human side, not the strategy. We build trust, shared language and collaborative habits across newly merged leadership teams.
Learn more →Restructure
Speeding Up Time to Business as Usual
A focused 3-hour training for reshaped leadership teams. Shortens the delay before a new team performs at full capacity — an operational issue, not a soft one.
Learn more →Uncertainty
Rebuilding Trust in Times of Uncertainty
For leaders carrying their team through restructuring, leadership change or sustained market uncertainty. Around 70% of change initiatives fail because of behaviour, not strategy.
Learn more →AI adoption
The Human Side of AI
For leaders rolling out AI at scale. Build the psychological safety and honesty that decide whether AI creates value or waste.
Learn more →Track record
The change shows up in the numbers.
Across 20 engagements and 700+ participants, 373 gave us feedback — and 96% would recommend us.
BASF
Team and leadership development across global functions, with repeat engagements over multiple years.
AWS EQ Evangelists
We co-facilitate the EPIC Leadership programme alongside AWS EQ Evangelists for senior audiences.
Allianz
Applied Improv leadership interventions for teams and leaders under pressure.
Executive teams
For executive teams
When the executive team changes how it works, the organisation follows. We work directly with C-level teams on the conversations that decide transformation — honesty under pressure, decision quality, and the trust that makes hard calls stick. Every engagement is designed with you and led by a dedicated facilitator who carries the relationship end to end.
Want to develop leaders your people actually want to follow?
We reply within one working day. If we're not the right partner, we'll say so.
Start a conversation
Tell us what you would like to change.
FAQ
Questions, answered
- What does Leadership Training involve?
- Experiential sessions where leaders practise presence, empathy and clear communication in situations drawn from their real work — followed by a 30-day programme that turns the practice into habit.
- Which leadership offering is right for us?
- Most engagements start with the core programme. From there, we add the offering that matches the moment — scaleups, post-merger integration, restructured teams, sustained uncertainty, or AI adoption. Start with an exploration call and we'll point you to the right combination.
- Who is leadership training for?
- Senior leaders and executive teams, new leaders stepping up, and leadership teams who need to reconnect and lead as one.