Self-awareness
In a world of AI and constant change, emotional intelligence is the skill that holds.
Emotional Intelligence Training from IMPROV Communication builds self-awareness, empathy and emotional regulation, so people lead themselves first and build relationships that hold under pressure. Research shows teams with high EQ outperform teams that rely on IQ alone. The training is experiential, grounded in Daniel Goleman's work, and designed for organisations navigating AI adoption, digital transformation and constant change.
Two offerings
Pick the entry point that fits your moment.
The core programme builds the foundational EQ capacities — self-awareness, empathy, regulation — that every leader and team need now. The Human Side of AI is the focused intervention for organisations that have rolled out AI tools and need the behavioural change AI adoption cannot deliver on its own.
Core programme
Emotional Intelligence Training
Build self-awareness, empathy and emotional regulation so people manage themselves under pressure and build stronger relationships. Grounded in Daniel Goleman's research.
Experiential · with 30-day follow-up
Learn more →AI adoption
The Human Side of AI
The biggest barrier to AI value isn't the technology — it's human behaviour. We build the psychological safety, open communication and honesty that decide whether AI creates value or waste.
3 hours · for organisations rolling out AI
Learn more →Building the EQ your team needs for what's coming? Let's talk.
FAQ
Questions, answered
- What is emotional intelligence training?
- An experiential programme that builds self-awareness, empathy and emotional regulation, so people manage themselves under pressure and build stronger relationships. It draws on Daniel Goleman's research.
- Which version should we book?
- Start with the core programme if you want to build a lasting EQ capability across leaders and teams. Choose The Human Side of AI if your organisation has rolled out AI tools and you sense the behavioural change isn't keeping up with the technology.
- Do teams with high EQ really outperform high-IQ teams?
- Research consistently shows that emotional intelligence predicts team and leadership effectiveness more reliably than IQ alone. The strongest teams pair both — what we call EPIQ.